Public Sector Learning
and Development Portal

CORE
COMPETENCIES
PROFESSIONAL PATHWAYS / TECHNICAL COMPETENCIES
CORE VALUES
GOJ
Competency
Model
Stakeholder Engagement
Building and maintaining collaborative relationships with internal and external stakeholders to support HR and organizational objectives. This includes managing partnerships, negotiations, and cross-functional collaboration.

Sub-competencies

Behavioural Competencies

Return to Clusters
external-Human-Resource-office-beshi-color-kerismaker
Technical Competency: Stakeholder Engagement
Professional Descriptors for Stakeholder Engagement
Foundational

Responsibilities and Expertise

Supports basic stakeholder engagement activities by maintaining records, coordinating meetings, and assisting with communication efforts to ensure smooth administrative operations.

Sample Job Roles

HR Assistant; Assistant HR Officer

Qualifications and/or Certification

  • Associate degree in HRM, Business Administration or a related field
  • 0-1 year of experience
  • Bachelor’s Degree in HRM, Business Administration, Public Administration, Psychology, or a related field

Responsibilities and Expertise

Facilitates stakeholder meetings, supports negotiations, and coordinates cross-functional collaboration while contributing to communication plans and partnership management.

Sample Job Roles

HR Business Partner; HR Auditor

Qualifications and/or Certification

  • Bachelor’s Degree in HRM, Business Administration, Public Administration, Psychology, or a related field
  • 1-2 years or more of relevant work experience
  • Postgraduate Certificate/Diploma

Responsibilities and Expertise

Leads stakeholder engagement initiatives, manages complex negotiations, and develops strategic partnerships to align with organizational objectives and drive impactful collaboration.

Sample Job Roles

Manager HR Business Partnerships; Senior Director Strategic HR Policy Development.

Qualifications and/or Certification

  • Bachelor’s degree in management studies, HRM&D, Public Sector Management, Public/Business Administration, or a related discipline.
  • 3 years of relevant work experience
  • Master’s Degree
  • Certification in HRM&D or related discipline

Responsibilities and Expertise

Shapes strategic stakeholder engagement practices, advises leadership on partnerships, and drives innovation to align initiatives with national development goals like Vision 2030 Jamaica.

Sample Job Roles

Senior Director HRM&D; Principal Director Employee Relations; Principal Director Corporate Management and Establishment.

Qualifications and/or Certification

  • Master’s Degree in HRM&D, Public Sector Management, Public/Business Administration or a related discipline
  • 5 years of managerial work experience in a related field
  • Advanced certification in HRM&D, Industrial Relations or related discipline
Performance Indicator for Stakeholder Engagement
Foundational
  • Accurate and timely maintenance of stakeholder contact lists and records, including internal and external stakeholders.
  • Effective logistical support for stakeholder meetings and communication efforts across MDAs and external partners.
  • Basic understanding of stakeholder-engagement principles and the importance of partnerships.
  • Successful coordination of stakeholder meetings across MDAs and with external partners, resulting in actionable outcomes.
  • Timely and effective support for negotiation and collaboration efforts involving internal and external stakeholders.
  • Evidence of strengthened relationships and improved communication across MDAs and external partnerships.
  • Development of strategic partnerships across MDAs and with external stakeholders that advance organisational objectives.
  • Successful management of high-stakes negotiations involving internal and external stakeholders, with measurable outcomes.
  • Evidence-based recommendations for improving stakeholder-engagement practices across MDAs and external partnerships.
  • Recognition as a thought leader in stakeholder engagement within the public sector, particularly in building partnerships across MDAs and with external stakeholders.
  • Demonstrated impact on organisational collaboration and partnership outcomes across MDAs and external entities.
  • Successful alignment of stakeholder-engagement initiatives with national development goals, including Vision 2030 Jamaica.

Learning Pathways Operating Models

HR Business Partners
HR Shared Services Centre
Centre for Experties