Public Sector Learning
and Development Portal

CORE
COMPETENCIES
PROFESSIONAL PATHWAYS / TECHNICAL COMPETENCIES
CORE VALUES
GOJ
Competency
Model
Proofreading and Referencing Services

The process of systematically researching, preparing and checking documents to ensure consistency, accuracy and timeliness.

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4 Technical Competence
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Information Management
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Technology and Resource Management
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Proofreading and Referencing Services
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Communication and Service Delivery
Professional Bands
Level 1 Essential
  • Understands and applies grammatical and idiomatic structures in letters and correspondences.
  • Uses online sources and other reference materials accurately.
  • Prepares and reviews correspondence in an accurate and timely manner.
  • Provides guidance to other employees on administrative writing.
  • Provides training to other employees on administrative writing such as memos, letters, reports and other communiqués.
  • Identifies and modifies grammar, format and structure in various communiqués where necessary.
  • Extracts and summarises complex technical information and provides training to team members.