Public Sector Learning
and Development Portal

CORE
COMPETENCIES
PROFESSIONAL PATHWAYS / TECHNICAL COMPETENCIES
CORE VALUES
GOJ
Competency
Model
Technology and Resource Management

The process of providing quality technological and office management support services to meet customer needs across the GoJ.

Return to Office & Administrative Support Service
4 Technical Competence
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Information Management
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Technology and Resource Management
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Proofreading and Referencing Services
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Communication and Service Delivery
Professional Bands
Level 1 Essential
  • Utilises computer technology and software applications (e.g., word processing, spreadsheets, databases, webbased tools) to perform work activities.
  • Verifies resources against order list.
  • Deselects items as per instruction.
  • Applies technologies and/or tools to improve work, productivity, or customer service.
  • Plans and organises the efficient use of limited or specific resources.
  • Manages and proactively determines how technology can improve department and operational efficiency.
  • Plans and designs document and resource management programmes and services.
  • Researches options related to procurement to recommend and/or present them to decision-makers as appropriate.
  • Recommends storage facilities and solutions as well as security systems for both physical storage facilities and electronic records repositories.
  • Tracks, monitors and purchases office equipment and inventory to ensure office functionality.
  • Prepares and justifies budget for department or unit.
  • Uses cost-benefit thinking to set priorities.
  • Monitors expenditures in support of programmes and policies.
  • Conducts needs assessments and analyses procurement requests
  • Monitors budgets for contracts, equipment and supplies.
  • Evaluates compliance with relevant regulations.
  • Determines proper method of purchase and prepares justifications.